Privacy Policy & Terms
A. Privacy Commitment
At Nabha Satcom, your privacy is a top priority. We are committed to protecting the personal information you share with us while using our PM-WANI services. We do not collect personally identifiable information unless it is voluntarily provided by you through our website or mobile application.
We may use your contact details to send updates about our services, features, and offerings. However, your information will never be shared with third parties without your explicit consent, except under specific legal obligations.
We may disclose personal information in the following circumstances:
– To comply with lawful requests, such as court orders or statutory/regulatory requirements
– To protect our legal rights, services, or users
– To address violations of our Terms of Service
– To investigate potential fraud or security threats
B. Terms for Online Payments
By using our services through this website or mobile app, users accept our terms for online transactions, including data plan purchases made through cash OR any Payment Gateway. Nabha Satcom operates in accordance with Indian law and government directives.
We reserve the right to provide transaction-related data to authorities when required to resolve disputes or legal inquiries. In the event of a service disruption or session timeout, users should verify transaction status before retrying. Duplicate payments are the responsibility of the user.
Refunds will not cover payment gateway charges. All valid refunds will be processed via the original payment method.
C. Limitation of Liability
Nabha Satcom offers its services as a convenience. We do not accept liability for service interruptions, data loss, or misuse of online information. By using our services, you agree to indemnify Nabha Satcom and our service partners from any related claims.
We are not responsible for errors caused by third-party service providers or system failures beyond our control.
D. Payment Details
Users must provide accurate debit/credit card or banking information. By initiating a transaction, you confirm you are authorized to use the account or card.
E. Personal Information Use
Your data may be used for lawful purposes, including responding to legal processes or enhancing our services. We take reasonable precautions to protect your data but cannot guarantee complete security over the internet.
F. Payment Gateway Disclaimer
Our payment system is intended to make access to PM-WANI services simple and transparent. By using it, users agree they are doing so at their own risk.
Complaints
For any concerns or complaints, please email us at: support.pmwani@nabhasatcom.com
Shipping & Delivery Policy
All PDO devices are made-to-order and dispatched via DTDC/Local delivery Partners. Orders are processed upon successful payment.
Estimated Shipping Time:
– India: 15-21 days (excluding 3–5 days processing time)
Shipping Charges per Device:
– Standard: ₹200
– Express: ₹350
You will receive a tracking link once the order is processed. For incorrect addresses or delays, we recommend contacting our support team immediately.
Account Delete Request
If you wish to delete your account with us, Please submit a request.